Effective Date: 01/01/2026

Grand Slam Heating and Air values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us for services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Phone number
  • Email address
  • Service address
  • Any information you submit through contact forms or service request forms

We may also automatically collect limited technical information, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website

This information is used for website functionality, analytics, and improving user experience.

How We Use Your Information

We use the information we collect to:

  • Respond to service requests and inquiries
  • Schedule HVAC services or consultations
  • Communicate with you regarding appointments or estimates
  • Improve website performance and customer experience
  • Comply with legal or regulatory requirements

We do not sell or rent your personal information to third parties.

Text Messaging and Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All text messaging originator opt in data and consent information will not be shared with any third parties.

Message frequency may vary. Standard message and data rates may apply. You may opt out of text messages at any time by replying STOP.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Analyze website traffic
  • Understand user behavior
  • Improve website functionality

You may disable cookies through your browser settings. Disabling cookies may affect certain site features.

Information Sharing and Disclosure

We may share information only in the following circumstances:

  • With service providers who assist us in operating our business and website
  • When required by law, regulation, or legal process
  • To protect the rights, property, or safety of our business or customers

All service providers are required to keep your information confidential.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Your Privacy Rights

You may request to:

  • Review the personal information we have collected
  • Correct inaccurate information
  • Request deletion of your information where legally permitted

To make a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Grand Slam Heating and Air
Phone: (225) 380 9065
Service Areas: Baton Rouge, Denham Springs, and surrounding Louisiana communities